Cancellation and Refund:
We have cancellation and refund policy. If customer wants to cancel his/her order within 24 hours, then his/her order can be cancelled and his/her total amount will be refunded.
If customer cancel his/her order after 24 hours, then we can cancel order by deducting 50% amount of total price of mandir.
Returns :
We take special care in packaging and shipment of our mandirs. World’s best shipping companies are our logistics partners and we use them to serve our customers. We show pictures to our customer before sending them product, so that they can check at the final stage.
However if any issue persists when they receive. like:
- You do not like the product; as liking is individual.
- There is minor issue which can be resolved at customer end.
We believe that our mutual understanding can resolve any issue. We are here to resolve those issues.
- In case of any damage (till date no damage has occured), if problem cannot be resolved with customer. We will accept the return in every case, however return shipping charges has to paid by the customer
- Please make a opening video of package, so that we will come to know that damage has not been done by you.
• No claims will be accepted if reported after 48 hours of package received.
• Kindly email us the images of the damaged or defective product received