Frequently asked questions
Which country do you ship?
Currently we are delivering in UK, USA, Australia, Germany (Dutchland), New Zealand, Canada and Italy.
If your country is not mentioned, then contact us regarding that.
Which type of wood, you are using?
We use authentic and export quality of wood which is last longer and premium.
We use two types of wood material: Teak wood and MDF board. Our some products are made up of teak wood and some are of MDF board. Material used is mentioned on product page of our website.
Whether the product delivered fully assembled?
Usually our products are delivered in dis-assemble form, which can be assembled easily by anyone without the help of carpenter.
What is the average time to build the mandir?
Mostly we keep our products in stock which can be dispatched on next day. However some products are made to order and handling time of the same is mentioned on product page of website.
What are the safety measures of product packaging before shipment?
We provide three layer of packaging before packing in the wooden box.
Firstly, we wrap the product in Polythene packing and then in bubble wrap and in third layer, we wrap in cardboard.
After the three layers, product is securely packed in wooden box, so that there should not be any harm to the product during shipment.
We also provide fumigation for extra safety !
How much time takes to deliver?
Our logistic parter is FedEx and we use FedEx International Priority service to deliver products. It takes generally 4 to 7 business days to deliver.
How do you help me in choosing my pooja mandir?
We are providing below communication ways:
Whatsapp, Phone call, email, chat and contact us form.
We spend a lot of time with our customers to fully understand what they want and explain how they can choose their mandir.
Do you provide customization?
Yes, but a little bit customization can be done in our listed products. For customization, you need to confirm by contact us before placing the order.